Channels
Web chat
The Gauge chat widget on your website or in your app. Visitors start the conversation; you answer it.
Live
kind: "webchat" is the Gauge chat widget, on your website or inside your app. Messages arrive
live in the visitor's open chat.
What it can do
| Text | Yes, into a conversation the visitor started |
| Quick-reply buttons and lists | When enabled for your workspace (sendInteractive) |
| Attachments | Not yet over the API |
| Start a conversation | No: a visitor is not addressable until they open the chat |
| Delivery | immediate |
Putting the chat in your product
To put the widget on your site or in your app, signed in as your own user, use the Support API: Quick start: web app, mobile WebView or API only.