Channels
Voice
Calls, recordings and voicemail over the API are coming after a compliance review.
Coming soon
Gauge's phone system (numbers, calls, recordings, transcripts, voicemail) works today in the console. Voice over the API is not available yet.
The plan, in order:
- Read: list numbers, calls and voicemails; fetch a call's transcript; get a short-lived
signed link to a recording. Webhook events
call.completed,call.recording_readyandvoicemail.received. - Act: place a call that rings one of your team and then the customer. This needs the
voice-dialscope, granted only by name, and opens after the same compliance review as SMS (consent, do-not-call lists, recording notices, spending caps).
Follow the changelog.